Alarm Response

Currently delivers Alarm Response services throughout the UK to a variety of individual, local and national companies.
We prefer to give our clients the reassurance that is delivering the service directly and we never subcontract any services. This allows us to provide a direct connection to the responder, control, and the client.
Alarm Response Services have many benefits to your business; they are a cost-effective alternative solution. We ensure we maintain excellent response times and keep clients informed.

What is Alarm Response?

Alarm Response is a service designed to handle alarm activations at your business premises on your behalf. As a locally based company with a team familiar with the area, we provide a fast and dependable service, typically arriving within 18 minutes—less than half the time it might take you to reach the site yourself.

Why do I need an Alarm Response service?

In addition to Key Holding and Mobile Patrols, Alarm Response should be an essential part of your business security plan. It not only ensures the safety and security of your premises but also offers peace of mind for you and your employees.

Relying on business owners or staff to respond to alarms outside regular hours can lead to several issues, such as disrupting work/life balance and posing personal safety risks. By using our Alarm Response service, you avoid sacrificing family time, interrupting your evening, or facing uncertainty upon arriving at the property.

How does Alarm Response work?

Our trained Patrol & Response Officers are available 24/7. Upon receiving an alarm notification, we retrieve your keys from our secure storage and promptly head to your location. With our local expertise, we respond quickly and assess the situation.

If a break-in or attempted break-in is detected, we contact the police and arrange for any damaged windows to be boarded up. We also reset your alarm to ensure your property remains secure. After each call-out, we send a detailed report via email outlining our findings and actions taken.

In addition to intruder alarms, our service can respond to fire alarms, lift and building maintenance systems, freezer alarms, and more under a Key Holding and Response contract.

What are the benefits of using an Alarm Response service?

There are numerous advantages to using an Alarm Response service:

·       No more middle-of-the-night disturbances

·       Improved work/life balance, as you won’t be on call during weekends or holidays

·       No need to leave family members alone for extended periods or arrange last-minute childcare

·       No concerns about vehicle readiness or insurance status

·       Eliminate risks of driving under the influence or while fatigued

 Our Patrol & Response Officers are professionally trained to handle potentially hazardous situations safely and efficiently, removing the risks associated with untrained staff members responding to alarms.